Better compared to other retail jobs - Sales Associate H&M Employee Review

4.0
Apr 15, 2010
Recommend
CEO approval
Business Outlook

Pros

25% discount Most of my co-workers were nice and I became friends with a lot of them. Not confined to one room for the entire day, was scheduled to work cashier, then fitting room, then sales floor so work was never boring and I always had something to do. Pretty lenient dress code, could wear almost anything I wanted to work. Better pay than most other retailers around. Benefits for part time employees and full time employees. You get to see the new shipment before anyone else and can keep up with the latest styles. Hour lunch break and two ten minute breaks for 6+ hour shifts.

Cons

Super strict with attendance, even when I called in ahead of time and had a valid excuse for being late. Would give a write up/warning for being one minute late. Managers rarely give incentives/praise to sales associates. Hours are not definite and are always changing. Only one ten minute break for 5 hour shifts. Would not always grant time off, and was often difficult to switch shifts with another co-worker.

Explore other reviews about H&M

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice team members, fast paced enviroment

Cons

Entry level with low pay

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Job had potential growth when company was in a healthy state, ability to move into different career paths internally, pay is competitive, discounts on clothes a plus

Cons

Company lacks ability to adapt and evolve with market which has resulted in poor sales, mass layoffs, constant restructuring of positions, putting people in positions with limitedexperience and setting them up for failure consistently, poor leadership, lack of accountability and ownership, bonus structure poor, work life balance non existent if you are in an operations role.

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