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      H&M

      Engaged Employer

      H&M reviews

      Interview Process - Customer Service Representative H&M Employee Review

      3.0
      Sep 24, 2020
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well organised, people are friendly, no pressure

      Cons

      For the position it is, we had a group assessment interview from 1pm to 5pm, including 1-1 interview with team leader. It was really long, and ok interesting but not related at all with the job: taking non stop calls and replying to emails

      Explore other reviews about H&M

      5.0
      Jun 7, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice team members, fast paced enviroment

      Cons

      Entry level with low pay

      3.0
      Jun 26, 2026
      Sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

      Cons

      Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

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