employer cover photo
employer logo
employer logo

CPM International Contact Centre

Engaged Employer

All hope abandon ye who enter here - Quality Assurance CPM International Contact Centre Employee Review

1.0
Nov 19, 2019
Recommend
CEO approval
Business Outlook

Pros

With a great many souls of good character did this infernal centre its fires fuel. I had the great pleasure of working with these fine individuals, and I wish them good fortune and fast flight from this beastly, gluttonous establishment.

Cons

We are come where I have told thee we shall see the souls to misery doom'd, who intellectual good have lost. The unwashéd floor upon which we labour’d, found not by Gaudí’s marvellous cathedral as advertis’d, but in the barren hinterlands of the city, was instead awash with vile beasts of six legs. Those tasked with our payroll happen’d to be of the very same contractor who doth clear the refuse. It was hence only logical that our salaries but trash should be. A clear detach between the workplace and remuneration (a word which our emissaries could not even spell) led to continuéd underpayment, with no accountability. Direct congress with human resources was all but forbidden. As for the senior management, I would merely say of them that they lack’d moral fibre as not to cause insult. All expressions of good-will and care were naught but a crass veneer. When payment was of concern the knaves did but deceive and promise closure. Alas, this was seldom realis’d. The management at ViaVan would time and time again preach in the name of compliance, this was also a deception to merely control the capturéd souls underfoot. While under the pretence of PCI the use of headphones they forbad, in clear violation of the same standards they distributed plain-text, vendor-issuéd passwords. While holding themselves in awe as proud defenders of ISO9001, they hath made QA specialists testify to the quality of interactions using Google Translator so as to fatten their profits instead of hiring speakers of the relevant language. Another violation. At every stage of my employ, false hope hath loom’d. From salaries to location to the benefits of my labourings, my experience was one of deceit.

avatar
CPM International Contact Centre Response
6y
Thank you for your feedback, we are taking your concerns very seriously. If you have any concrete suggestion please contact us directly via http://bit.ly/cpmfeedbackform

Explore other reviews about CPM International Contact Centre

5.0
Apr 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Good investment and friendly coworkers

Cons

Nothing at all. Nice place.

3.0
Aug 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Easy onboarding and quick to get on the field

Cons

Low pay and lack of training

avatar
CPM International Contact Centre Response
1y
Thank you for sharing your feedback. We appreciate you taking the time to provide your perspective. We are always looking for ways to improve our employee experience, including compensation and training opportunities.
See reviews by: Helpful|Rating|Date|All