How do employees rate CPM International Contact Centre?

Employees rate CPM International Contact Centre 3.2 out of 5 stars based on 609 anonymous reviews on Glassdoor.

How can I get a job at CPM International Contact Centre?

To get a job at CPM International Contact Centre, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at CPM International Contact Centre and prepare for tough questions.

Do people recommend working at CPM International Contact Centre?

Overall, 47% of employees would recommend working at CPM International Contact Centre to a friend. This is based on 609 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at CPM International Contact Centre?

64% of job seekers rate their interview experience at CPM International Contact Centre as positive. Candidates give an average difficulty score of 2.3 out of 5 (where 5 is the highest level of difficulty) for their job interview at CPM International Contact Centre.

How do employees rate the business outlook for CPM International Contact Centre?

35% of employees think that CPM International Contact Centre has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at CPM International Contact Centre

CPM International Contact Centre Snapshot

3.2

based on 156 ratings

47% would recommend to a friend

Mike Hughes

62% approve of CEO

3 OfficesLocations

Life at CPM International Contact Centre

Company updates

CPM International Contact Centre

1y

🎉 Huge shoutout to our amazing MyManager graduates 🎓🎓🎓🎓🎓 from our Barcelona contact center! 🎉 These leaders are the FIRST to complete this incredible training program in Barcelona, equipping them with the skills to: Lead with empathy & understanding ❤️ Foster open & honest communication 💬 Create a supportive environment for their teams 💪 Develop talent by providing mentorship, fostering growth opportunities, and recognising their contributions 🌱 A massive thank you to Hayley and Louise for their inspiring instruction! A special shoutout to Yulia, Ivanna, Victor, Dawn and Peter for your support and collaboration! 👏 We're so proud of our graduates and excited to see them put their new skills into action! #MyManagerTraining #LeadershipDevelopment #EmpathyInLeadership #MyManager #TeamDevelopment #TalentDevelopment...Show more

🎉 Huge shoutout to our amazing MyManager graduates 🎓🎓🎓🎓🎓 from our Barcelona contact center! 🎉 These leaders are the FIRST to complete this incredible training program in Barcelona, equipping them with the skills to: Lead with empathy & understanding ❤️ Foster open & honest communication 💬 Create a supportive environment for their teams 💪 Develop talent by providing mentorship, fostering growth opportunities, and recognising their contributions 🌱 A massive thank you to Hayley and Louise for their inspiring instruction! A special shoutout to Yulia, Ivanna, Victor, Dawn and Peter for your support and collaboration! 👏 We're so proud of our graduates and excited to see them put their new skills into action! #MyManagerTraining #LeadershipDevelopment #EmpathyInLeadership #MyManager #TeamDevelopment #TalentDevelopment

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CPM International Contact Centre

1y

🌟 We Care: A Core Value 🌟 In CPM we believe in the power of giving back and caring for others. That's why in September, our company truly embraced the spirit of giving during Charity Month, engaging in impactful activities across Barcelona, Slovakia and Philippines. As one of our key values is contributing achieving together, we must shout out to our amazing engagement team for the organization and all the volunteers who participated! 🐾 Our dedicated engagement team organized a heart-warming visit to an animal shelter, where colleagues brought food supplies and spent quality time walking the adorable dogs. A huge thank you to everyone who participated and to the shelter for their incredible work! 🌱 Meanwhile, in the Philippines, our team celebrated a successful Mangroves Planting Day, with 30 volunteers planting an impressive 150 mangroves. These vital ecosystems play a crucial role in coastal protection and improving water quality, and we are grateful for the enthusiasm shown by all involved. 🏃‍♀️ Additionally, we participated in the @TelekomNightRun, where every step counted! Our incredible team in Slovakia rocked the event, breaking barriers and building bonds while supporting a fantastic cause. Thank you to everyone who joined us! 🌟 Lastly, we proudly donated over 200kg of food, showcasing our core value of caring for others. Together, we are making a significant difference in our community and beyond. Let’s keep this momentum going! 💚✨...Show more

🌟 We Care: A Core Value 🌟 In CPM we believe in the power of giving back and caring for others. That's why in September, our company truly embraced the spirit of giving during Charity Month, engaging in impactful activities across Barcelona, Slovakia and Philippines. As one of our key values is contributing achieving together, we must shout out to our amazing engagement team for the organization and all the volunteers who participated! 🐾 Our dedicated engagement team organized a heart-warming visit to an animal shelter, where colleagues brought food supplies and spent quality time walking the adorable dogs. A huge thank you to everyone who participated and to the shelter for their incredible work! 🌱 Meanwhile, in the Philippines, our team celebrated a successful Mangroves Planting Day, with 30 volunteers planting an impressive 150 mangroves. These vital ecosystems play a crucial role in coastal protection and improving water quality, and we are grateful for the enthusiasm shown by all involved. 🏃‍♀️ Additionally, we participated in the @TelekomNightRun, where every step counted! Our incredible team in Slovakia rocked the event, breaking barriers and building bonds while supporting a fantastic cause. Thank you to everyone who joined us! 🌟 Lastly, we proudly donated over 200kg of food, showcasing our core value of caring for others. Together, we are making a significant difference in our community and beyond. Let’s keep this momentum going! 💚✨

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CPM International Contact Centre

1y

🏍️ Revving Up the Fun at Morzine Harley Days! 🏍️ Get ready to be inspired! Our incredible agents, Claire Dupain and Natalias Comillas, made a splash at the Morzine Harley Days event in France this past July 2024! 🇫🇷🎉 Their passion for motorcycles and adventurous spirit were on full display as they joined fellow enthusiasts for an unforgettable ride. 🚀✨ Let's give a big shoutout to Claire and Natalia for representing us with such energy and excitement! 🙌👏 Keep the engines roaring and the adventures coming! 🏍️💨...Show more

🏍️ Revving Up the Fun at Morzine Harley Days! 🏍️ Get ready to be inspired! Our incredible agents, Claire Dupain and Natalias Comillas, made a splash at the Morzine Harley Days event in France this past July 2024! 🇫🇷🎉 Their passion for motorcycles and adventurous spirit were on full display as they joined fellow enthusiasts for an unforgettable ride. 🚀✨ Let's give a big shoutout to Claire and Natalia for representing us with such energy and excitement! 🙌👏 Keep the engines roaring and the adventures coming! 🏍️💨

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CPM International Contact Centre

1y

Every step counts! 🏃‍♀️🏃 We're thrilled to have participated in the @TelekomNightRun,, not only challenging ourselves but also supporting a fantastic cause. Together, we made a difference! Thank you to everyone who joined us! Let's continue to push boundaries and create a brighter future. ✨🏅 🏃‍♂️ CPM Slovakia at the Telekom Night Run! 🏃‍♀️ Our incredible team in Slovakia rocked the Telekom Night Run!🌟 Breaking barriers and building bonds! Our team's commitment to fun and fitness shines through in our exciting activities. It's more than just a run; it's about connecting with our community and creating lasting memories. ✨From high-fives to finish lines, our team always shines! ✨ Join us on our next adventure! 🏅 #TeamworkMakesTheDreamWork #CommunityFirst#TelekomNightRun #TeamCPM #CommunitySupport #GreatPlaceToWork #FunAndFitness...Show more

Every step counts! 🏃‍♀️🏃 We're thrilled to have participated in the @TelekomNightRun,, not only challenging ourselves but also supporting a fantastic cause. Together, we made a difference! Thank you to everyone who joined us! Let's continue to push boundaries and create a brighter future. ✨🏅 🏃‍♂️ CPM Slovakia at the Telekom Night Run! 🏃‍♀️ Our incredible team in Slovakia rocked the Telekom Night Run!🌟 Breaking barriers and building bonds! Our team's commitment to fun and fitness shines through in our exciting activities. It's more than just a run; it's about connecting with our community and creating lasting memories. ✨From high-fives to finish lines, our team always shines! ✨ Join us on our next adventure! 🏅 #TeamworkMakesTheDreamWork #CommunityFirst#TelekomNightRun #TeamCPM #CommunitySupport #GreatPlaceToWork #FunAndFitness

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CPM International Contact Centre

1y

We have so much to celebrate lately at CPM, and it's truly exciting! On the 12th of July, we mark the 5th anniversary of our successful partnership with New Balance at the Edition Hotel in Barcelona. The event was a spectacular evening where we celebrated our team's achievements and growth. As we look back on our successes, we are even more motivated to strive for greater heights in the future. Here's to continuing our journey of excellence and making the next year even better!...Show more

We have so much to celebrate lately at CPM, and it's truly exciting! On the 12th of July, we mark the 5th anniversary of our successful partnership with New Balance at the Edition Hotel in Barcelona. The event was a spectacular evening where we celebrated our team's achievements and growth. As we look back on our successes, we are even more motivated to strive for greater heights in the future. Here's to continuing our journey of excellence and making the next year even better!

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Photos

CPM International Contact Centre photo of: Harley-Davidson Agents on Tour in 2024

CPM International Contact Centre awards & accolades

Best Customer Service Team - Finalist (Pepe Jeans), European Contact Centre Customer Service Awards, 2024, 2024
Best Use of technology - Employee Experience - Finalist (Kerv & CPM), European Contact Centre & Customer Service Awards, 2023

Employee reviews at CPM International Contact Centre

CPM International Contact Centre has an employee rating of 3.2 out of 5 stars, based on 156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CPM International Contact Centre employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by category

3.9

Diversity & inclusion

3.4

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

Employee reviews

Team leaderFormer employee

5.0

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CPM International Contact Centre

CPM International Contact Centre Snapshot