employer cover photo
employer logo
employer logo

CPM International Contact Centre

Is this your company?

NOT trustworthy - Customer Service Representative CPM International Contact Centre Employee Review

2.0
Nov 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Friendly and casual environment, free coffee machine, some possibilities to have a fixed schedule. Possibility to evolve quickly (less than 2 weeks sometimes).

Cons

DON'T TRUST THEM. The salary is never accurate, and neither are the payrolls - there's always a mistake and you can't check it if you don't speak Spanish. Don't get tricked by the "relocation package" or "NIE promise" as it never comes. They ALWAYS pay you late/give you incomplete salary. You then have to fight for weeks, if not months, to get the remains. BEWARE of gossips and bullying. Lots of my collegues got harrassed/bullied but when they tried to ask for help, they've been kindly treated as liars and pushed to leave the company. Same for the agents who tried to help them... they threaten you to "lose your job" if you insist on helping someone who's victim of false allegations/bully/harrassment. Agents are not treated the same way. *Make sure you make friends with your Team Leader to get the best treatment šŸ˜*

avatar
CPM International Contact Centre Response
6y
Thank you for recognising our work environment and career opportunities. Transparency and fairness are very important to us. We are offering administrative and economic support to the best talent that could fit CPM business goals and culture, the conditions are clarified in writing and always accessible. We are constantly improving our performance management policies to be able to assess, reward and promote employees through clear KPIs and professional skills. We encourage you to share specific suggestions via http://bit.ly/cpmfeedbackform, we will consider your feedback to ensure to deliver to best opportunities for our employees.

Explore other reviews about CPM International Contact Centre

5.0
Apr 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Good investment and friendly coworkers

Cons

Nothing at all. Nice place.

3.0
Aug 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Easy onboarding and quick to get on the field

Cons

Low pay and lack of training

avatar
CPM International Contact Centre Response
1y
Thank you for sharing your feedback. We appreciate you taking the time to provide your perspective. We are always looking for ways to improve our employee experience, including compensation and training opportunities.
See reviews by: Helpful|Rating|Date|All