employer cover photo
employer logo
employer logo

CPM International Contact Centre

Engaged Employer

CX agent for Airbnb project and CX Trainer - Anonymous employee CPM International Contact Centre Employee Review

3.0
May 2, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- nice multicultural environment, friendly colleagues and great people - good location close to Sagrada Familia - good project and stress free job (Airbnb)

Cons

- poor management with people not qualified enough in higher position (Team leaders, operation managers) - one of the lowest salary for CX in Barcelona - different salary according to nationality (higher for french and german speakers) that is discriminatory and deceiver especially considering the anti-discriminatory world that Airbnb promote - unexperienced management that fires people according to personal feelings rather than clear criteria

Explore other reviews about CPM International Contact Centre

5.0
Apr 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Good investment and friendly coworkers

Cons

Nothing at all. Nice place.

3.0
Aug 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Easy onboarding and quick to get on the field

Cons

Low pay and lack of training

avatar
CPM International Contact Centre Response
1y
Thank you for sharing your feedback. We appreciate you taking the time to provide your perspective. We are always looking for ways to improve our employee experience, including compensation and training opportunities.
See reviews by: Helpful|Rating|Date|All