good place to work, low pay - Customer Care Booking.com Employee Review

3.0
Feb 22, 2012
Recommend
CEO approval
Business Outlook

Pros

travel discounts through IATAN and interesting talking to people all over the world.

Cons

picky rules; communication is done mostly through email instead of face to face and management doesn't always respond to emails.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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