Nice work-life balance - Customer Service Representative Booking.com Employee Review

4.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Experienced managment, team outings, friendly team

Cons

They practice a bit of micromanagment

avatar
Booking.com Response
1mo
Thank you for taking the time to share your experience. We’re glad to hear that you valued your team, the social side of the workplace, and the support from management. We also appreciate your honest feedback on micromanagement. Trust and autonomy matter in the employee experience, and feedback like yours is important as we continue working to improve how teams are supported. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
2d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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