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      CrowdStrike

      Engaged Employer

      CrowdStrike reviews

      3.8

      70% would recommend to a friend

      (1,206 total reviews)
      avatar

      George Kurtz

      87% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      CrowdStrike has an employee rating of 3.8 out of 5 stars, based on 1,206 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CrowdStrike employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      1K reviews
      1.0
      Mar 30, 2023

      Culture is Extremely Toxic

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The compensation is ok, stock options are nice.

      Cons

      The Technical Support team is unlike anything I've seen before. The processes are fundamentally broken, advancement is unachievable for most, we have more work than anyone should realistically expect, and ultimately the customers pay the price. Clearly, the employees driving change don't understand what the TSE's do or how they operate. Management has been given input, but they're either not hearing us, or not passing that information along to senior leadership. I also can't believe how unprofessional I've seen senior leadership act around the Technical Support team. The entire Technical Support team was just subject to the worst behavior I've ever seen from senior leadership in my career, and I'm shocked this behavior is tolerated at CS. My recommendation is to stay away until this is cleared up.

      avatar
      CrowdStrike Response
      3y
      Hi there, thank you for your comments. We are extremely disheartened to hear about your experience on the technical support team. CrowdStrike does not tolerate this type of behavior and we will be looking into this immediately. In the meantime, please reach out to your HR business partner or Lindsey N in Employee Experience for additional assistance and support.
      5.0
      Mar 30, 2023

      Great all around

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      can think of anything truly negative. Easily one of the best companies to work at in tech

      Cons

      Some managers are managers based soley on time spent and relationship with other managers, but they are few and far between

      avatar
      CrowdStrike Response
      2y
      Thank you for your comments. We're happy to hear you're enjoying your time at CrowdStrike. Thank you again.
      2.0
      Mar 29, 2023

      Good product bad place to work for support

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stability and pay Some exposure to threat detections Remote work

      Cons

      Support structures are broken The expectation to answer phones and chats while trying to debug logs on existing cases is not humanly possible Senior leadership says one thing and does another Your voice is not heard They only care about that first response on a support case Most of the employees are not happy Career advancement is impossible because the processes you have to follow impact your performance thus making you unqualified to post to other internal opportunities. A person with a Masters degree in cyber threat analysis cannot get off the level 1 help desk.

      avatar
      CrowdStrike Response
      3y
      Thank you for this review. We're glad you've enjoyed the pay, stability and opportunity for remote work that we offer. We also appreciate your comments regarding the support structures. Please know our employees are our #1 priority. We are raising these concerns to management; in the meantime, please reach out to your HR business partner for further assistance and support.
      Viewing 679 - 681 of 1,206 Reviews
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      ReviewsCrowdStrike reviews

      Glassdoor has 1,386 CrowdStrike reviews submitted anonymously by CrowdStrike employees. Read employee reviews and ratings on Glassdoor to decide if CrowdStrike is right for you.