Concentrix reviews

3.9

76% would recommend to a friend

(44,680 total reviews)
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Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Sep 1, 2016
Recommend
CEO approval
Business Outlook

Pros

-Work from home -Provide Work Computer -Decent training -Supportive Management -Pay on time -Overtime available -Decent management support in my experience Right off the back I was excited to work at Concentrix. That quickly went away when my trainer started lying on me,attaching my character and being extremely judgemental. I successfully completed my first round of training and nesting which was paid, made it on to the production floor and LOVED working for them. My team lead was wonderful and supportive as were the coaches and managers. I honestly couldn't have asked for a better at home job. I was striving to make it a career.

Cons

Can be fired with no warning, no exit interview, no exit aperwork Pay only increases when promoted,if promoted No professional development Lack of communication about changes Slow career ladder progression Lies about promotions or advancing Some Management can't coach Quality has no root cause experience HR does not have your back Gossip central No respect up and down the chain Many many more reasons Right off the back I was excited to work at Concentrix. That quickly went away when my trainer started lying on me,attaching my character and being extremely judgmental. I successfully completed my first round of training and nesting which was paid, made it on to the production floor and LOVED working for them. My team lead was wonderful and supportive as were the coaches and managers. I honestly couldn't have asked for a better at home job. I was striving to make it a career. I finished one project and moved to another. I was placed back in with the same trainer that didn't like me and apparently she felt I was gunning for her job. Next thing you know she's down talking me to trainees at my level like we're in High school and saying untrue things about me. I email Hr and Management and ask for my training class to be changed and I was told they would look into it. Well next thing you know the trainer calls me and with her "manager" on the line and says she was terminating me. I asked why and she proceeded to lie and yell and down talk me. Then had the nerve to say You're a very great person and you can advance...Uhhh how? you got me terminated all because you didn't like me. Next thing you know (later that day) I have coworkers saying she told them on a recorded class. I didn't like her and I know how to lie and get someone terminated. I emailed HR and another manager asking for help and I was ignored. Horrible childish company when this is allowed.

1.0
May 19, 2023
Recommend
CEO approval
Business Outlook

Pros

They sent all the equipment I just needed internet 🛜

Cons

Everything! They expect a lot from the advisors but aren’t willing to pay you for all of the tasks you take on. The training starts off great but if you don’t know something they basically force you to teach yourself because most of the management has no idea what they are doing. This is a very stressful job and if you have children and or a life outside of work, then this is not the job for you.

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Concentrix Response
3y
Constructive feedback? We’ll take it. Because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. So, while we’re sorry you’re no longer a part of our Concentrix team, we appreciate the impact you made. And that includes your thoughts here on Glassdoor.
1.0
Apr 19, 2023

Do not work here

Recommend
CEO approval
Business Outlook

Pros

Pay is the only thing maybe good about them

Cons

Management is so unorganized. Change TLs like every month They don’t care about you This TL gave me a ncns after she said I was approved to go on leave. Spoke to them about it they never did anything, they always disregarded me so I stopped asking. You can’t even reach Hr if you wanted to. No sick time, they will not excuse you if you have a doctors note. No maturity Leave. They want you to do the most answer calls from around the world and I was told we were going to only answer calls in Australia. They set the wrong expectations. They don’t really care about they employees we are just a number to them. literally this TL mention if we don’t do our work right she not getting her bonuses smh . They don’t respond to emails They also said that overtime is mandatory but they include it in your schedule and it’s your job to tell them you can’t do it or you’ll get an half a point for it. This company is literally a joke. micromanaged also We are required to have our camera on all meeting but management don’t have to have theirs on. Make it make sense. Lead by example

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Concentrix Response
3y
We're very disappointed to read this review. We do not condone this type of behavior in any shape or form and we apologize that you've had a less than satisfactory experience with us so far. Thank you for taking the time to leave us this feedback- we need to address your concerns about your leader immediately and need to make sure other staff members aren't having the same bad experience. Please reach out to us anonymously at staff.online.feedback@concentrix.com to help us look further into this. We want to make this right for you and for anyone who may feel the same way.
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