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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,733 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      45K reviews
      5.0
      May 1, 2024

      Balance

      Tier2
      Recommend
      CEO approval
      Business Outlook

      Pros

      Concentrix makes having a full time job and home/personal life manageable. Concentrix is understanding to medical needs Concentrix genuinely cares for you, including mental and physical health. Concentrix is willing to work with you, when possible re: appointment/kids & emergencies. Concentrix makes you feel secure and confident in your role Note: I have the most respect for this place. I was diagnosed with cancer (renal cell carcinoma) last year late march early April. I didn't share the news with many people besides my TL. My TL and Concentrix was AMAZING during all my appointments & surgery and worked with me while I took time off to recovery from surgery. At a time in my life where everything seemed very uncertain, one this was for certain; That I had the support from Concentrix to take care of myself and come back. Without having to worry about it.

      Cons

      I don't really find many cons, during my day to day activities. There are a few processes I would update re: Process because like everything updating and evolving just makes it better. Doesn't always mean it was an issue.

      avatar
      Concentrix Response
      2y
      We appreciate you sharing your insight on your experience here and the support you have been given. We are committed to providing the best work environment possible for our Concentrix game changers and ensuring it's in line with our strong culture. It thrills us to know that you have the support you need. Feedback like this is valuable because it helps us know when we're doing a good job taking care of our Concentrix game changers, as well as helps future game changers see first-hand some of the real benefits that come with working here. Thank you so much for the review!
      1.0
      Apr 11, 2024

      Avoid if you value your sanity!

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Clocking off after your overwhelming shift.

      Cons

      Every minute of your day is scrutinised. They add up every minute you go to toilet and if late back from breaks. You have to get in 20 mins early to log into a nightmare system. Then if your late logging on you have to work the minutes back or loose pay. So they try everything possible to avoid paying you . You also have to take calls right upto your finished time and end up on a call which becomes unpaid overtime. The two weeks classroom work is a joke you learn nothing. Impossible to get holidays agreed by management. They change your days off and start times without any notice. You will also be rota in for all bank holidays including Christmas.

      avatar
      Concentrix Response
      2y
      Thank you for stopping by to leave this feedback regarding your experience. We are committed to providing the best work environment possible for our team and ensuring it's in line with our culture and beliefs. It’s extremely disappointing to read your concerns regarding work environment behaviors. Please reach out to our People Solutions Leadership team at staff.online.feedback@concentrix.com as soon as you can with more details so we can get to the bottom of things. Although you're no longer on the team, we value your perspective and want to ensure Concentrix + Webhelp is an exceptional workplace. We hope to hear from you soon and thanks again.
      5.0
      Apr 9, 2024

      Good company for opportunity

      Customer service administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growth and opportunity, excellent leadership staff who truly care about their people and clients

      Cons

      Would be nice to have a laptop for mobility while working at home

      avatar
      Concentrix Response
      2y
      We sincerely appreciate this review and how thoughtfully you described your experience here, especially regarding your leadership. Feedback is very important to us as we are continuously looking for ways to improve for our game changers. Thank you so much for choosing to be a part of the Concentrix team!
      Viewing 535 - 537 of 44,733 Reviews
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      ReviewsConcentrix reviews

      Glassdoor has 57,498 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.