Computacenter reviews

3.8

71% would recommend to a friend

(1,517 total reviews)
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Mike Norris

84% approve of CEO

68% positive business outlook

Computacenter has an employee rating of 3.8 out of 5 stars, based on 1,517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Computacenter employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jan 27, 2009
Recommend
CEO approval
Business Outlook

Pros

The culture is great, most of the people I worked with were good to work with, very optomistic, happy people. The jobs are extremely challenging, not least due to the workload. Company events are generally very enjoyable.

Cons

In the three years I worked there, I found it is easy to become a cog in the corporate machine at Computacenter due to multitude of layers of management (this was my experience in the sales department). Due to its large size and physical distance between sites, the company has become very disparate and disconnected i.e. the left hand doesn't know what the right hand is doing. Also,the company is very inflexible in terms of decision making and inevitably has become extremely centralised due to its scale. If there is a problem, due to the top-down management style, it takes forever for senior management to recognise the issue, even longer to suggest a solution and often never get round to actually resolving it. I experienced continuous moves in offices, changes in team structures, management reporting lines, none of which seemed to make any significant impact at all. The current CEO is a salesman himself (an extremely successful one) and lives up to the old stereotype of a salesman - great on rhetoric, inspiring, but seemed far less interested in top class delivery than sales figures. This company is happy to spend a fortune on yachts, company events, new technology, management, but not seriously interested in investing in the people who work there or the infrastructure to support them. Once a deal has been won, generally the sales team will move on quickly to the next opportunity without any real interest in following through on the original deal. It seemed senior management would much rather put pressure on a person to effectively do two people's work than hire another person to assist - saving on costs - what they don't seem to realise is that this often ended up in that good quality person leaving, and then having to expensively hire and train a replacement who would often be nowhere as good as their predecessor. The staff retention rates there are a joke. In the teams starting in my first year ( normally 12-15 people at a time) there was often only one or two members of that team still employed after a year, many left simply because the job description they were hired for didn't match up in reality.

4.0
Aug 21, 2008
Recommend
CEO approval
Business Outlook

Pros

The company clearly tries to keep an identity and as such attempts to look after its employees by way of managerial meetings. Something to bear in mind if you're in Europe is that they are particularly good on the international front. A number of my colleagues have successfully transferred from one country to another whilst retaining work with computacenter.

Cons

I sometimes felt that the management had too many people to look after. In terms of career progression it is quite easy to be missed unless one does something to get noticed.

2.0
Jun 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Will get the training to improve your own career, mobile staff will get provided with a vehicle (great with the current fuel costs), no real pressure applied in day-to-day work, variation of work through different clients, chance to work all over the UK and even abroad.

Cons

incompetent managers and total lack of communication. lack of proffesionalism with a lot of staff that have been tupe'd into the company, non-existent salary reviews, far too many managers and no clear roles as to what exactly they do for the company and the employee, poor reputation as historically CC are just box shifters.

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Glassdoor has 2,272 Computacenter reviews submitted anonymously by Computacenter employees. Read employee reviews and ratings on Glassdoor to decide if Computacenter is right for you.