Is Computacenter a good company to work for as a First Line Support Engineer?

First Line Support Engineer professionals working at Computacenter have rated their employer with 3.1 out of 5 stars in 42 Glassdoor reviews. This is a lower than average score with the overall rating of Computacenter employees being 3.8 out of 5 stars. Search open First Line Support Engineer Jobs at Computacenter now and start preparing for your job interview by browsing frequently asked First Line Support Engineer interview questions at Computacenter .

Does Computacenter pay First Line Support Engineer employees well?

First Line Support Engineer professionals rate their compensation and benefits at Computacenter with 2.2 out of 5 stars based on 42 anonymously submitted employee reviews. This is 40% worse than the company average rating for salary and benefits. Find out more about First Line Support Engineer salaries at Computacenter.

How happy are First Line Support Engineer professionals working at Computacenter?

39% of First Line Support Engineer employees at Computacenter would recommend their employer to a friend. This rating has decreased by 53% in the past 12 months. First Line Support Engineer professionals have also rated Computacenter with a 2.9 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.4 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at Computacenter?

First Line Analyst (69) , Project Manager (60) , Team Leader (43) , Associate Technical Analyst (37) , Service Desk Analyst (37) , Account Manager (36) , Technical Analyst (30) , Service Manager (28) , Analyst (27) , Consultant (27) , IT Analyst (27) , Customer Engineer (25) , Project Coordinator (25) , Senior Analyst (23) , Network Engineer (22)

What are the pros of working at Computacenter according to real employee reviews?

"Some great people work for them but they feel abused and used" ((in 118 reviews)); "Great location and culture based activity" ((in 77 reviews)); "Good to their people and work life balance generally good." ((in 67 reviews)); "Great work mates and colleagues" ((in 65 reviews)); "There are great individuals and teams." ((in 39 reviews))

What are the cons of working at Computacenter according to real employee reviews?

"poor management and alot of politics" ((in 107 reviews)); "low salaries not competitive with other companies" ((in 80 reviews)); "Benefits could be better than now" ((in 44 reviews)); "Pretend to be people oriented but most of the managers have no idea how to deal with people" ((in 41 reviews)); "No career progression" ((in 17 reviews))

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Computacenter First Line Support Engineer reviews

3.1

39% would recommend to a friend

(42 total reviews)

Mike Norris

83% approve of CEO

29% positive business outlook

Ratings by category

3.4

Culture & values

3.4

Diversity & inclusion

2.9

Work/Life balance

2.8

Senior management

2.3

Career opportunities

2.2

Compensation and benefits

First Line Support Engineer employees have rated Computacenter with 3.1 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most First Line Support Engineer professionals have a good working experience there. Computacenter is rated in line with the average (within 1 standard deviation) by First Line Support Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

42 reviews

5.0

May 6, 2024

Good experience

First line analyst

Recommend

CEO approval

Business Outlook

Pros

Accepting environment, a lot of help from colleagues, great events to participate to, lots of training opportunities

Cons

No cons at the moment

4.0

Apr 28, 2024

Workin at Computacenter

First line analyst

Recommend

CEO approval

Business Outlook

Pros

Very friendly workspace and a lot of international workers.

Cons

Sometimes inefficient organisation but managers were open for feedback

4.0

Dec 20, 2023

Good after graduating

First line analyst

Recommend

CEO approval

Business Outlook

Pros

Good first full time job

Cons

Low paying salary even for first job

Computacenter Response

Thank you for taking the time to share your thoughts on your experience as a First Line Analyst at Computacenter. We appreciate your valuable feedback and are pleased to hear that you found it a positive first full-time job. At Computacenter, we strive to create a supportive and rewarding environment for our people. We take your comments on salary into account and continually review our remuneration structures to ensure they remain competitive within the industry. Your input is highly valued as we strive to create an environment that fosters growth and development for all our people. Thank you again for being part of the Computacenter team and we wish you all the best in your future endeavours.

Viewing 10 - 12 of 42 Reviews

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Computacenter First Line Support Engineer reviews

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Good experience

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