Computacenter First Line Support Analyst reviews

3.1

39% would recommend to a friend

(43 total reviews)
avatar

Mike Norris

84% approve of CEO

29% positive business outlook

First Line Support Analyst employees have rated Computacenter with 3.1 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most First Line Support Analyst professionals have a good working experience there. Computacenter is rated in line with the average (within 1 standard deviation) by First Line Support Analyst professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

43 reviews
1.0
Aug 11, 2016
Recommend
CEO approval
Business Outlook

Pros

some free time depending on the account...

Cons

Management are prone to Groupthink. This leads to dysfunctional decision-making. There was zero Staff development and pay was appalling in accordance to industry pay grade. Ineffective leadership and full of old school boy misogynist who know that they need to change their business style but scared of doing so, because it shows how much they lack in Management skills. Also if you were not located in their Headquarters or if your face didn't fit. You were Isolated, Blackballed or even bullied. Very materialistic and judged what you wore or drove or if you had a Holiday home abroad instead of your personality, experience or ideas. Rumour Mongering so they can rule by division of staff not unifying them as a team. Also Quantity not quality of work. In short they do not care about the general wellbeing of the Staff or the Customer in which they serve. There HR department are nothing short of timewasters. And yearly review is not modelled for 1st or 2nd level support teams. In short if you value productive, Well organised, and an organisation that you can grow as a person and feel that you are part of a team that is valued and listen too. Then this place is not for you. However if you have the following ineffective leadership, Shows no vision, Rumour Mongering, Trouble Making, Lack of staff development, Quantity not quality of work, setting false and too high expectation. P.S. I am a very unhappy and bitter former staff member of Computacenter, who was kept in the dark bullied and patronised for a better part of 2 years. But I have found that with self-belief and a positive attitude you can find a company and a career that will value you as a human being. And not seen as a machine.

3.0
Feb 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Modern and international atmosphere, plus there's tendence to get young people both on staff and management. Cafeteria and transport benefits included.

Cons

Very low competence within IT, this lead to unorganization and lack of trust. Low salary compared to other companies in Hungary, people keep coming and going. Very routinary job.

5.0
Jan 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Learn on the go. Mostly well educated and sympathic collegues.

Cons

Some French users' attitude. Lack of information and procedures. Trainings remain obsolete though

Viewing 37 - 39 of 43 Reviews

Glassdoor has 2,272 Computacenter reviews submitted anonymously by Computacenter employees. Read employee reviews and ratings on Glassdoor to decide if Computacenter is right for you.