Coach reviews

3.8

77% would recommend to a friend

(3,410 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Feb 27, 2012

Great for part time work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coach has been very reasonable with their expectations and has provided stability with part time work for me. They have been flexible with other demands that I have outside of work and understanding of last minute changes that have occured. The work atmosphere is positive and people work well with each other.

Cons

The pay is on par with entery level retail work yet the performance expectations is on par with a higher brand name such as Coach. Some of the employees have been borderline incompetent and they are strung along rather than provided with additional training or just let go. Advancement to management positions is diffucult and may be influenced by personalities rather than performances.

3.0
Jan 17, 2012
Recommend
CEO approval
Business Outlook

Pros

With Coach, you get a great discount and work in a fun, competitive environment. The bonuses for making plan are nice on the wallet.

Cons

Upper management will motivate and prepare you for better opportunities only to lead you on and pass the promotions to someone else.

1.0
Dec 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Predictable. Beautiful product. Extremely well-organized. Procedural management template easy to understand and follow. Fun customers. Awesome employee discounts.

Cons

Wearing a uniform is only one way they discourage diversity and innovation. Easy to get stuck in a D-performing location at the whim of one person's opinion. Declining quality in products lead to increasing customer dissatisfaction. Long, physically demanding hours.

Viewing 100 - 102 of 3,410 Reviews

Glassdoor has 3,751 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.