Coach reviews

3.8

77% would recommend to a friend

(3,410 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Sep 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Product Discounts The customers were friendly(but demanding)

Cons

Pay($8.50/hr) Extremely pushy with sales(makes customers uncomfortable) Rude managers Policies

2.0
May 27, 2012
Recommend
CEO approval
Business Outlook

Pros

great coworkers, excellent training with "coaching" sessions to help you sell and better succeed. their way of customer service and sales coach is top notch--other companies will be impressed with you once you've worked here and succeeded at being top seller/million dollar seller. their inventory and client track program makes it easy to sell as well, lots of tools to help you.

Cons

pay is so, so, low! do not let the manager hire you at minimum, should be more, as much as you can because realize that they have a 1-5pt scale where if you are the number one seller (sales associate like i was) you would not get above 3% pay raise; unless you get promoted they say they compensate with the PIP (a percentage of your salary if you've worked for more then x months and over 1000 hours) and they have coach bucks (can only use at coach) and team share (which is very little unless you're lucky enough to work at a huge store that is tiered high and get enough hours to reach the max on team share)

1.0
Apr 14, 2012

Dismal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, some good people, but management is quite poor at setting direction and accepting any sort of feedback.

Cons

One VP, when meeting with the CEO, has their director present the data. If the CEO doesn't like it, they they blame the bad results on the director. If the CEO likes it, the VP takes the credit. No one tells the CEO the truth, he is too threatening, only good news is shared for fear of loss of job.

Viewing 97 - 99 of 3,410 Reviews

Glassdoor has 3,751 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.