Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Nov 6, 2014

Assistant Manager

Recommend
CEO approval
Business Outlook

Pros

Good discount. Rack up paid vacations pretty quick. Great insurance. Sadly that's it.

Cons

I don't know where to begin. No manager there is happy because all of us were not trained from the get go. Upper management expects us to communicate well when we don't even know what we are talking about. They don't have time to train us so we were told to train ourselves. The company micro manages and wants its managers to micro manage. I am not a micro manager and I don't like hounding my staff every 15 minutes about their sales and asking "have you talked to that customer? Why hasn't your SPH gone up?" We weren't making our ridiculously high numbers in our FIRST year, so they lowered our goal. Now that we are making the numbers, you want to lower it again and take more hours? Because we aren't making last year numbers? Again, WE'VE BEEN OPEN A YEAR. At one point we had no GM, SM or DM. All at the same time. I can't tell you how many managers have been cycled through. People are quitting every week because rules change every week. Honestly, Coach really disappointed me.

5.0
Oct 17, 2014

Assistant Manager

Recommend
CEO approval
Business Outlook

Pros

Great training and answers to everything if you look at what they provide enough. Nothing less than excellent customer service and great benefits. Happy to promote you when the timing is right.

Cons

Scheduling at times, yearly pay increases could have been a tiny bit more generous. I often described working for this company as being in a sorority, which is something I never intended on. Felt a little cliquey at times. Could have been my location.

3.0
Oct 7, 2014

Assistant Manager

Recommend
CEO approval
Business Outlook

Pros

Great benefits, bonus checks every month base off goals,

Cons

poor upper management, dress code needs to refresh to reflect the "fashion" in trends

Viewing 469 - 471 of 3,415 Reviews

Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.