Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Jan 21, 2015

Great company with a bright future

Recommend
CEO approval
Business Outlook

Pros

Many incentives for Management and even associates. It is usually a very busy store so there is always plenty to do. There are also plenty of coworkers to share the work load but I can definitely be as fun as it is challenging.

Cons

Depending on the store, some management may not be the most understanding or knowledgable. It is a business at the end of the day but it can go a long way to acknowledge and reward consistently hard workers. It can get overlooked at times and can lead to frustrated coworkers.

3.0
Dec 22, 2014

Great learning environment, fast pace, but too slow to adapt

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Access to the best tools, systems and third party partnerships -Excellent HR-run classes, seminars and presentations from key leaders allow [corporate] employees an expansive view of the company's inner workings -Employee discount -Considering other fashion brands, many teams have a relaxed dress code -Some of the veteran directors are very observant and make well-informed decisions. You can learn a lot from them -Summer Fridays -Long company history cements a sense of brand identity

Cons

-Promotions are rarely given out based on professional qualifications and the bonus structure sounds tantalizing, but is unattainable due to poor stock performance and most of the bonus tied to company share prices -Office is located in a dead zone - several avenues from transit, food or anything else -Management never does anything wrong - every outright failure is re-spun as a success or barred from open discussion because people are afraid of management -Very strict hierarchy over-emphasizes rank at the cost of the dissemination of ideas -The most qualified individuals are all leaving in droves for better paying opportunities over the past two years; faces change frequently -Most teams operate in silos with a tribal mentality, duplicating work and sharing very little information

5.0
Dec 3, 2014

assistant manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

friendly atmosphere, great promotions, strong company values, great communication

Cons

long hours and some unfriendly costumers

Viewing 466 - 468 of 3,415 Reviews

Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.