Chubb reviews

3.6

64% would recommend to a friend

(3,820 total reviews)
avatar

Evan Greenberg

70% approve of CEO

63% positive business outlook

Chubb has an employee rating of 3.6 out of 5 stars, based on 3,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chubb employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Aug 24, 2018

So glad I left!

Recommend
CEO approval
Business Outlook

Pros

The adjusters in the claims department are hardworking great people who I really miss!

Cons

Used to be a great place to work. After the Ace merger, company has gone downhill fast. Employees are just a number, benefits cut, poor work life balance, micromanaging instead of supporting. GL claims work load is ridiculous! Nearly 200 pending and no support or encouragement by management. Adjusters have been told they could hire anyone off the street to do the job! The employees are completely stressed out and feel hopeless!

1.0
Jun 8, 2018

Underwriter

Recommend
CEO approval
Business Outlook

Pros

The underwriting department includes a very experienced and tenured team of insurance professionals and local management has the best of intentions after working through the recent mergers.

Cons

The underwriting department is understaffed making a 50-60 hour work week a requirement to handle your unreasonable daily responsibilities. Work-life balance is impossible even with the option to work a home 2 days each week. The turnover of experienced underwriters makes this constant and 3 years after the ACE merger there have been no steps taken to provide any relief. Salary levels are below average for the marketplace and experience of the staff and annual increases of 1-2% are disappointing and extremely insulting. The management staff seems to not work with other underwriting departments to solve the current workflow challenges and procedures that are repetitive and unnecessarily time consuming and do not need to be. There continue to be system challenges that hinder your ability to effectively do your job and no one seems to be making any effort or know how to get them fixed.

2.0
Apr 8, 2018

Claims specialist

Recommend
CEO approval
Business Outlook

Pros

Generous pto and leave; some flexibility in work schedules; pay is ok

Cons

Promotes to highest level of incompetency; horrible atmosphere since ace/chubb merger; retaliation if you speak out or speak your mind is openly allowed; bullying like high school; management top heavy and no one actually to do the work. Unrealistic goals; poor technology; favotitism runs amuck; no advancement stuck in one job entire career; high turnover. Constantly looking for another job! : benefits overpriced. Raises are practically non-existant

Viewing 82 - 84 of 3,820 Reviews

Glassdoor has 5,017 Chubb reviews submitted anonymously by Chubb employees. Read employee reviews and ratings on Glassdoor to decide if Chubb is right for you.