Item: CPM International Contact Centre
Rating: 3
Author: Former employee - Anonymous employee

Question 1

Does CPM International Contact Centre pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, CPM International Contact Centre employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at CPM International Contact Centre. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at CPM International Contact Centre?

Accepted Answer

47% of CPM International Contact Centre employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CPM International Contact Centre 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

Question 3

What are the top reviewed jobs at CPM International Contact Centre?

Accepted Answer

Customer Service Representative (70), Customer Service Agent (56), Team Leader (30), Customer Service (24), Customer Service Specialist (18), Teleoperador (13), Sales Representative (8), Recruiter (7), Atencíon Al Cliente (6), Customer Support (6), Manager (6), Trainer (6), Cx Agent (5), Account Manager (4), Brand Ambassador (4)

Question 4

What are the pros of working at CPM International Contact Centre according to real employee reviews?

Accepted Answer

"Lots of great people working there" ((in 35 reviews)); "nice colleagues, personal development plans, rosters a month in advance" ((in 21 reviews)); "The team was great, we had interaction with all markets , so was a nice place to find friends" ((in 16 reviews)); "Great opportunities." ((in 8 reviews)); "Good working environment and shared services staff" ((in 7 reviews))

Question 5

What are the cons of working at CPM International Contact Centre according to real employee reviews?

Accepted Answer

"Low salary and extremely difficult to be promoted within the Company" ((in 72 reviews)); "Bad management, I've finished my contract after 1year and half working here and as always they are late paying out." ((in 34 reviews)); "Low pay compared to similar jobs" ((in 19 reviews)); "No training follow up or clear information on how to deal with certain situations." ((in 10 reviews)); "bad bonus conditions" ((in 6 reviews))

Question 6

What are employees saying about CPM International Contact Centre layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CPM International Contact Centre layoffs and their outlook for job security at CPM International Contact Centre in 2026.

CPM International Contact Centre

CPM International Contact Centre reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

not bad at all

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