Is CIBC a good company to work for as a Client Service Representative?

Client Service Representative professionals working at CIBC have rated their employer with 4.2 out of 5 stars in 77 Glassdoor reviews. This is a higher than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Client Service Representative Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at CIBC .

Does CIBC pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at CIBC with 4.4 out of 5 stars based on 77 anonymously submitted employee reviews. This is 20% better than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at CIBC.

How happy are Client Service Representative professionals working at CIBC?

84% of Client Service Representative employees at CIBC would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Client Service Representative professionals have also rated CIBC with a 4.0 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.1 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at CIBC?

Financial Services Representative (515) , Customer Service Representative (514) , Financial Advisor (274) , Financial Service Representative (FSR) (262) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"They provide good benefits and so you will not have to worry about medical and dental" ((in 874 reviews)); "Culture is great and friendly" ((in 574 reviews)); "relaxed and good work life balance" ((in 548 reviews)); "The branch team is full of great people trying to do great things for clients." ((in 521 reviews)); "The team was great and welcoming" ((in 307 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 575 reviews)); "Low Salary and very bureaucratic in nature" ((in 448 reviews)); "poor management and sometimes difficult to work" ((in 386 reviews)); "Long hours and they only pay for 10.5 hours of overtime and you will end up working for free." ((in 137 reviews)); "Low compensation relative to other big 5 banks" ((in 86 reviews))

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CIBC

CIBC Client Service Representative reviews

4.2

84% would recommend to a friend

(77 total reviews)

Harry Culham

Not enough data to show CEO approval

38% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Compensation and benefits

4.2

Career opportunities

4.1

Culture & values

4.0

Work/Life balance

4.0

Senior management

Client Service Representative employees have rated CIBC with 4.2 out of 5 stars, based on 77 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have an excellent working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

77 reviews

4.0

Apr 1, 2024

Client Service Representative

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Money, Benefits, Employee, Bonus, Atmosphere

Cons

More assistance, hire more, pressure,

4.0

Mar 19, 2024

Salary

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Good work-life balance as a part-time job.

Cons

Have to deal with mean clients

3.0

Mar 19, 2024

ok

Client service representative

Recommend

CEO approval

Business Outlook

Pros

not much experience needed to work in position

Cons

stressful work environment to be in

Viewing 25 - 27 of 77 Reviews

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CIBC Client Service Representative reviews

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Client Service Representative

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