Is CIBC a good company to work for as a Client Service Representative?

Client Service Representative professionals working at CIBC have rated their employer with 4.2 out of 5 stars in 77 Glassdoor reviews. This is a higher than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Client Service Representative Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at CIBC .

Does CIBC pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at CIBC with 4.4 out of 5 stars based on 77 anonymously submitted employee reviews. This is 17.3% better than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at CIBC.

How happy are Client Service Representative professionals working at CIBC?

84% of Client Service Representative employees at CIBC would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Client Service Representative professionals have also rated CIBC with a 4.0 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.1 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at CIBC?

Financial Services Representative (515) , Customer Service Representative (514) , Financial Advisor (274) , Financial Service Representative (FSR) (262) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"They provide good benefits and so you will not have to worry about medical and dental" ((in 851 reviews)); "Culture is great and friendly" ((in 590 reviews)); "Good work life balance and certain teams are competent" ((in 554 reviews)); "The branch team is full of great people trying to do great things for clients." ((in 513 reviews)); "Digital team is great and nice to work with" ((in 305 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 559 reviews)); "salary is low and can't afford the live in vancouver" ((in 452 reviews)); "poor management and sometimes difficult to work" ((in 380 reviews)); "Long hours and they only pay for 10.5 hours of overtime and you will end up working for free." ((in 138 reviews)); "Compensation is low and bonuses are not attractive" ((in 86 reviews))

CIBC Client Service Representative reviews

Item: CIBC
Rating: 4
Author: Current employee - Client Service Representative

4.2

84% would recommend to a friend

(77 total reviews)

Harry Culham

Not enough data to show CEO approval

38% positive business outlook

Ratings by demographic groups

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Gender

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Client Service Representative employees have rated CIBC with 4.2 out of 5 stars, based on 77 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have an excellent working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

77 reviews

4.0

Aug 26, 2016

The client experience is amazing.

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Clients, learning new things, a great step towards a rewarding career. All the branches in the district work together for a 'one bank' experience for the client.

Cons

I find age has a big thing to do with it, more experienced employees and being in a younger age bracket sometimes can be a deterrent.

4.0

Oct 24, 2012

Everything you expected working as a client service respresentative

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, manager & assistant manager were very considerate, great people,

Cons

pressure to meet quotas, job can get mundane

Viewing 76 - 77 of 77 Reviews

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Everything you expected working as a client service respresentative

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