Is CIBC a good company to work for as a Client Service Representative?

Client Service Representative professionals working at CIBC have rated their employer with 4.2 out of 5 stars in 77 Glassdoor reviews. This is a higher than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Client Service Representative Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at CIBC .

Does CIBC pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at CIBC with 4.4 out of 5 stars based on 77 anonymously submitted employee reviews. This is 20% better than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at CIBC.

How happy are Client Service Representative professionals working at CIBC?

84% of Client Service Representative employees at CIBC would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Client Service Representative professionals have also rated CIBC with a 4.0 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.1 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at CIBC?

Financial Services Representative (515) , Customer Service Representative (514) , Financial Advisor (274) , Financial Service Representative (FSR) (262) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"Good benefits and not that tiring" ((in 891 reviews)); "Culture is great and friendly" ((in 566 reviews)); "The people are great and easy to work with" ((in 517 reviews)); "The team was great and welcoming" ((in 304 reviews)); "Work environment is good and supportive" ((in 222 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 584 reviews)); "Low Salary and very bureaucratic in nature" ((in 447 reviews)); "Long hours and they only pay for 10.5 hours of overtime and you will end up working for free." ((in 136 reviews)); "Low compensation relative to other big 5 banks" ((in 80 reviews)); "So much pressure for sales." ((in 47 reviews))

Skip to content Skip to footer

Notifications

CIBC

CIBC Client Service Representative reviews

4.2

84% would recommend to a friend

(77 total reviews)

Harry Culham

Not enough data to show CEO approval

38% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Compensation and benefits

4.2

Career opportunities

4.1

Culture & values

4.0

Work/Life balance

4.0

Senior management

Client Service Representative employees have rated CIBC with 4.2 out of 5 stars, based on 77 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have an excellent working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

77 reviews

4.0

Sep 24, 2024

CSR

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Good workplace environment and great community

Cons

Really based on manager and mentor

4.0

Sep 3, 2024

Overall

Client service representative

Recommend

CEO approval

Business Outlook

Pros

It is not too tiring

Cons

Clients are usually not happy

3.0

Aug 29, 2024

Call Centre Associate for credit cards

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great Benefits Paid days Overtime opportunities Accommodating

Cons

Job is super stressful A lot of unnecessary changes happening cause of the economy Very tough to change positions to another department cause they don't want call center people moving anywhere

Viewing 16 - 18 of 77 Reviews

Top companies for "Compensation and Benefits" near you

BNP Paribas

3.5★Compensation & Benefits

HSBC

3.7★Compensation & Benefits

Bank of America

3.8★Compensation & Benefits

Barclays

3.8★Compensation & Benefits

Jobs at CIBC

Client Service Manager

Community Development Client Support Consultant

Booking Analyst, Loan Operations Specialist

Credit Monitoring & Control Specialist

Sr. Specialist, Operations Management III

View all Client Service Representative Jobs

CIBC reviews FAQs

CIBC reviews CIBC Client Service Representative reviews

CIBC

CIBC Client Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

CSR

Overall

Call Centre Associate for credit cards

Top companies for "Compensation and Benefits" near you

Jobs at CIBC

CIBC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at CIBC

CIBC reviews FAQs