Is CIBC a good company to work for as a Client Service Representative?

Client Service Representative professionals working at CIBC have rated their employer with 4.2 out of 5 stars in 77 Glassdoor reviews. This is a higher than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Client Service Representative Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at CIBC .

Does CIBC pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at CIBC with 4.4 out of 5 stars based on 77 anonymously submitted employee reviews. This is 17.3% better than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at CIBC.

How happy are Client Service Representative professionals working at CIBC?

84% of Client Service Representative employees at CIBC would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Client Service Representative professionals have also rated CIBC with a 4.0 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.1 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at CIBC?

Financial Services Representative (515) , Customer Service Representative (514) , Financial Advisor (274) , Financial Service Representative (FSR) (262) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"They provide good benefits and so you will not have to worry about medical and dental" ((in 875 reviews)); "Culture is great and friendly" ((in 576 reviews)); "relaxed and good work life balance" ((in 545 reviews)); "The branch team is full of great people trying to do great things for clients." ((in 512 reviews)); "Digital team is great and nice to work with" ((in 310 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 566 reviews)); "Low salary based on market Lack of process and procedure" ((in 441 reviews)); "Long hours and they only pay for 10.5 hours of overtime and you will end up working for free." ((in 137 reviews)); "Compensation is low and bonuses are not attractive" ((in 83 reviews)); "Senior management is always asking for more and not compensating for the extra effort given." ((in 36 reviews))

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CIBC

CIBC Client Service Representative reviews

4.2

84% would recommend to a friend

(77 total reviews)

Harry Culham

Not enough data to show CEO approval

38% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Compensation and benefits

4.2

Career opportunities

4.1

Culture & values

4.0

Work/Life balance

4.0

Senior management

Client Service Representative employees have rated CIBC with 4.2 out of 5 stars, based on 77 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have an excellent working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

77 reviews

5.0

Apr 20, 2022

Great place to start career and growth opportunities

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great employment benefits! 50% match on employ share plan Great Insurance coverage with Dental Paid vacation.

Cons

High service level. Alternate Weekend shifts.

5.0

Feb 23, 2022

nice

Client service representative

Recommend

CEO approval

Business Outlook

Pros

awesome place if you want to start your career in bank

Cons

it was an awesome experience but awkward work

5.0

Nov 3, 2021

Good vibe

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Good vibe, good benefits, good vacations

Cons

not competitive pay, complicated operations

Viewing 55 - 57 of 77 Reviews

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Client Service Advisor

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Client Service Manager

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CIBC

CIBC Client Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to start career and growth opportunities

nice

Good vibe

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