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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (7,592 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Senior management

      3.5

      Career opportunities

      Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      3.0
      Feb 28, 2024

      Alright

      Cs partner specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good environment within the company

      Cons

      Not a lot of cons, but management could be better organized

      avatar
      Booking.com Response
      1y
      Thank you for sharing your feedback with us. We are pleased to hear that you appreciate the positive environment at Booking.com. While it's great to know that you don't have many cons to mention, we appreciate your suggestion that management could be better organized. Your input is invaluable as we strive to continuously improve, and your feedback helps us create a better workplace experience for everyone. The Booking.com team
      3.0
      Jan 14, 2024

      Good pay

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depends on the position the pay is good, the job itself is fairly eas

      Cons

      Company culture is like on highschool

      avatar
      Booking.com Response
      2y
      Thank you for sharing your perspective. We are glad to see that, overall, you can reflect favorably on your time at Booking.com, and that your experience has been rewarding. We appreciate your thoughts regarding our work culture as well, as we are always interested in improving the work lives of our employees further. Thank you again, and we wish you all the best for the future. The Booking.com team
      4.0
      Jan 7, 2024

      Good place to work

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Environment, people, dynamic, modern, fast growing

      Cons

      stressful, not heard, demanding, unfair, treatment

      avatar
      Booking.com Response
      2y
      Hi, thank you for taking the time to write your review. While we are glad to hear that you enjoyed the dynamic workplace environment, at the same time it is unfortunate that you felt unheard and treated unfairly. We are sorry to hear that your Booking.com experience does not reflect the values of our company. We would like to encourage you to contact our confidential 24-hour Ethics & Compliance hotline and discuss your concerns. You can still contact the hotline as a former employee. Please note that all the reports are investigated thoroughly, as it is important for us to create a better working environment for all our employees. Wishing you all the best with your next career move. The Booking.com team
      Viewing 130 - 132 of 7,592 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,135 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.