Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (725) , Customer Service Representative (492) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (176) , Customer Service (160) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 626 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 595 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 523 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 521 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 361 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 480 reviews)); "Bad managers are very bad" ((in 252 reviews)); "Lack of company vision and poor leadership" ((in 105 reviews)); "No career opportunities in Zagreb" ((in 69 reviews)); "• Blatant Favoritism within the office" ((in 62 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)

Glenn Fogel

71% approve of CEO

68% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Senior management

3.5

Career opportunities

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Feb 9, 2014

Huge company which is focused on the revenue and much less on the users and developers. But good place for relocation

Android engineer

Recommend

CEO approval

Business Outlook

Pros

- Flexibility - you are free to do anything - Strong A/B testing and analytics - Internationality - you will meet a lot of interesting people from around the world - Great office, lunch and other perks

Cons

- Lack of code ownership - A/B testing rules everything and stops to making obvious improving steps - "Doing something" people and lack of the delivery control - People are not most valuable asset in the company

2.0

Feb 4, 2014

Did I Really Do This For Two Years?

Content editor

Recommend

CEO approval

Business Outlook

Pros

I went to Amsterdam and traveled the U.S. for a few business trips. Those are my happiest memories of the company...when I wasn't actually doing work. Booking.com gave everyone an iPad for Christmas and threw a super amazing Christmas party at the Amsterdam headquarters, filled with booze, house music, and actual fun. Most of the people I worked with are smart, talented, creative, and driven. I've developed lasting friendships with them.

Cons

Booking.com is the type of company that tries to trick you into loving your job. A handful of bumbling idiots fall for it and would practically give their lives for B.com. The rest of us are attuned to their games and are miserable drones whose souls exit their bodies the moment we step through the door each morning. I was a robot for 8 hours a day because I was assigned menial tasks that required zero thinking and attended pointless/endless meetings about equally worthless crap. I once attended a meeting about meetings. No lie. If one of the Kool-Aid drinking managers doesn't like you or recognizes that you are not as brainwashed as they are, you will not advance. You will continue to do the same meaningless busy work day-in and day-out. If the managers do not personally like you and invite you to Sunday brunch or SoulCycle, you will not advance and you will most likely be driven out of the company by their cold-shoulder, high school pettiness. If you have any ounce of creativity in your noodle, DO NOT accept a job as a Content Editor. There is minimal writing involved. You proofread text prepared by a robot and make sales calls soliciting photos from hoteliers.

3.0

Feb 2, 2014

it was better before

Account manager

Recommend

CEO approval

Business Outlook

Pros

a lot of travel and new friends

Cons

awful management, no way for career if you are not dutch or german

Viewing 7462 - 7464 of 7,592 Reviews

Jobs at Booking.com

Head of Tech Delivery and Assurance

Madrid

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