Question 1

Does Booking.com pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

Question 2

How satisfied are employees working at Booking.com?

Accepted Answer

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Booking.com 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

Question 3

What are the top reviewed jobs at Booking.com?

Accepted Answer

Account Manager (725), Customer Service Representative (492), Customer Service Specialist (402), Customer Service Executive (265), Account Executive (228), Software Engineer (176), Customer Service (160), Credit Controller (117), Senior Account Manager (101), Customer Service Guest Specialist (100), Software Developer (92), Team Leader (92), Product Manager (70), Customer Service Agent (65), CSE (60)

Question 4

What are the pros of working at Booking.com according to real employee reviews?

Accepted Answer

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 611 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 579 reviews)); "As everybody says colleagues are great an the team is very multiculcural" ((in 537 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 529 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 384 reviews))

Question 5

What are the cons of working at Booking.com according to real employee reviews?

Accepted Answer

"The HR people don't do heir work; the management is poor and thinking of retirement." ((in 481 reviews)); "Bad managers are very bad" ((in 256 reviews)); "Lack of company vision and poor leadership" ((in 99 reviews)); "No career opportunities in Zagreb" ((in 68 reviews)); "• Blatant Favoritism within the office" ((in 61 reviews))

Question 6

What are employees saying about Booking.com layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

Question 7

What Booking.com locations have received the highest employee ratings?

Accepted Answer

<a href="/Reviews/Booking-com-Madrid-Reviews-EI_IE256653.0,11_IL.12,18_IC2664239.htm">Madrid</a>

Booking.com

Booking.com reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer Service Executive

It should be an great company to work for, but they ruin it by bad management, taking advantage of their employees.

Few carreer opportunities, office politics, lousy mid-management (team leaders)

Jobs at Booking.com

Booking.com reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Booking.com reviews FAQs

Jobs at Booking.com