Booking.com reviews

4.0

79% would recommend to a friend

(7,605 total reviews)
avatar

Glenn Fogel

69% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Oct 18, 2015

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Everything depends on the team you are in. In some of them you have to deal with a lot of legacy stuff, in some other you have an opportunity to build something new.

Cons

Salary not as great as it can be.

1.0
Oct 18, 2015

Avoid..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The fiends you make from all over the world.

Cons

If you have ambition, avoid working at Booking.com. if you start off in the customer service department, expect to stay there for as long as they need you. If you apply to another position within the company, whether in the same department or the hotel department, you will get a rejected for some made up reasons and you will be denied further applications to the same position for another 6 months. It's a number driven company obsessed with graphs and charts. Assessments are based on objective values which are then determined by your team leader based on what you've done (how do you assess how humble someone is?) You will be assessed and your numbers compared with others in the company and if you are not doing as well then you'll be watched like a hawk. But the turnover in the company is so high that people are always leaving and management does not hire anyone new to help with the workload, instead they expect those still working there to take on extra work. There is no balance between work and personal life, you're always either at work or at home waiting to go to work because the work hours are so erratic and their planning department cannot plan peoples schedules merely putting the same people on the same rotation, so you could be working 2 weekends every month and someone else working none.

5.0
Oct 15, 2015
Recommend
CEO approval
Business Outlook

Pros

-- great people -- diversity -- lots of projects -- workshops

Cons

-- late shifts -- no possibilitry to change the shift schedule -- constant sitting job make3s it exhausting -- very difficult to move to another department

Viewing 7108 - 7110 of 7,605 Reviews

Glassdoor has 9,156 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.