BT Group reviews

3.7

68% would recommend to a friend

(10,831 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
2.0
Mar 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Some of the people were great, they genuinely want to do well Some new people coming trying to change the culture

Cons

Old boys club No one does the work, just delay until its no longer needed If you have an issue you dont discuss just moan about it in a survey and blame anyone but yourself for not doing it

1.0
Feb 27, 2024
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working i am afraid

Cons

The management at BT, ranging from team leaders to senior managers, has been with the company for over a decade, leading to a lack of fresh ideas and contributing to an environment that has become stagnant. It has been observed that team leaders, often promoted from technical positions due to their lackluster performance in their original roles, lack the necessary skills for effective leadership, negatively impacting team dynamics. Promotions within the company do not appear to be merit-based but rather depend on one's ability to adhere to and recite BT's principles. This approach is particularly problematic during the recruitment process for technical roles, as interviews are conducted by non-technical team leaders, leading to suboptimal hiring decisions. Furthermore, the compensation offered by BT is significantly below market standards, to the extent that one might find better financial remuneration in positions outside the technology sector, such as retail. Additionally, the bonus scheme, which is seldom realized, fails to meet the expectations set by the company, often falling short of the promised 10%.

Viewing 271 - 273 of 10,831 Reviews

Glassdoor has 11,813 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.