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      BT Group

      Engaged Employer

      BT Group reviews

      3.6

      68% would recommend to a friend

      (10,829 total reviews)
      avatar

      Allison Kirkby

      72% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      BT Group has an employee rating of 3.6 out of 5 stars, based on 10,829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      11K reviews
      1.0
      Aug 24, 2015

      BTGS

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Scale, Brand, FTSE100 company. Reach and Resources.

      Cons

      SMT Lack of transformational vision, politics, very cumbersome and process heavy

      2.0
      Jul 23, 2015

      Great lower levels, flawed thinking up the ranks

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some fantastic people in BT. It has a long history and a fierce loyalty in its people when in a crisis; Strong long term ambitions; innovation and financial focus.

      Cons

      Work life balance varies wildly across the lines of business, some areas have expectations of total commitment (60hrs+). Focus on in-year cost savings prevents business growth and reduces customer satisfaction through understaffed services. Appalling recent history of forced performance management curves, managed exits and treating people as numbers not assets. Continual internal requests for paid voluntary leavers with no back fill is exposing service inefficiencies to customers.

      Viewing 223 - 225 of 10,829 Reviews
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      ReviewsBT Group reviews

      Glassdoor has 11,810 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.