BT Group reviews

3.6

68% would recommend to a friend

(10,827 total reviews)
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Allison Kirkby

72% approve of CEO

55% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
1.0
Aug 26, 2015

SOC Analyst

Recommend
CEO approval
Business Outlook

Pros

Probably a good wage.

Cons

Its a good brand but ruined by bunch of Indian freaks. The success to their story is who joined 2 years before (around 20 people in one team) there are only two still with BT and others have moved on. Not qualified and arrogant management ruins the BT global image in India, or specially in Gurgaon and Delhi. Lucky if you get chance to be part of Pune or Bangalore team otherwise don't even think about getting on board. They will experience you nightmare.

2.0
Jun 24, 2015
Recommend
CEO approval
Business Outlook

Pros

There are still some great people left who strive to do the Right Thing

Cons

but not many. and those that are are always in danger of having their job transferred overseas to a lower-cost economy. Performance management is used to reduce pay increases and demotivate workers so that they will leave. There is a policy, driven by the financial controllers, to offshore as many jobs as possible. It may never make the UK news, but "BT created 1000 new jobs in India" actually means that 1000 jobs are going elsewhere in BT.

2.0
Jun 19, 2015
Recommend
CEO approval
Business Outlook

Pros

If you want to, you'll learn a lot here. You'll enhance your technical skills, no doubt about that. Your phone/internet bills will be reimbursed. Working for BT looks good on your resume.

Cons

Even if you want to, it will take you forever to establish yourself as a trustworthy engineer because at the slightest hint of a problem, the management starts looking for a scapegoat. Asks you irrelevant questions and have a way to somehow make it your fault. The best form of defense against absence of streamlined onboarding and other processes is offense. Did you do this? Did you do that? Why did you not do this and why did you not do that? Taking responsibility, being answerable and high moral standards are not part of the culture here. If you are a hard worker, strive to be the best in the team, you should not expect you'll get a good appraisal at the end of the year. 'Performance management' is how you could explain irony to your kids. Being the manager's drinking buddy and feeding to his ego is an advisable trait if you want to make it big here. And by big, I mean 2 promotions, retention bonus and overseas trip in a span of one year. Promotions are highly politicised matters and are hard to come buy. Engineers here spend their time deceiting and hiding information from team mates. Sharing knowledge is thus the biggest mistake one could commit. Not my words, but of one such glorified team lead's. Everybody has to fend for himself, yes himself because there are no girls here. WORK FROM HOME: If the manager wants, you work from home. If there are elections in Haryana, you work from home. If there is an earthquake, you work from home. If there is an unmanned shift, you work from home. But But But, If it's Diwali, you have to come to office. And no shift lead/manager would be present there, it's just you. Neither will your leaves be carried forward to the next financial year, nor will your manager approve your leaves when you want them. If intra-team rivalry is not enough, try to fraternise with other team's members and you'd be explained how it is toxic and should be avoided at all levels. Operations managers, who are nothing but glorified team leads are not answerable for their actions/incapabilities/misbehavior/absence

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