BT Group reviews

3.7

68% would recommend to a friend

(10,826 total reviews)
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Allison Kirkby

72% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
1.0
Mar 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Global company. Excellent benefits. Some travel opportunitys

Cons

Totally UK focused. Will screw the US employees at the drop of a hat. All talk but never really make any progress in the US. UK managers discriminate against US folks - you will never have opportunity to move up in company as a US employee. They'll never say that - but that is the reality. 30-40% under pay middle mangers compared to comparable metro area employers

4.0
Dec 25, 2015
Recommend
CEO approval
Business Outlook

Pros

1. Excellent career development opportunities within the CT team and a good way into other parts of BT for a senior management position. A lot of opportunities to work with senior management 2. Dynamic culture – average age of people in the team is 29 with an exceptional high entry standard. I enjoyed working with intelligent and smart people in the team and everyone helps each other. many opportunities to social with peers 3. Interesting and challenging projects – All projects I have worked on so far have strategic importance to the BT Group. Every 5-6 months, I move to a new project and learn something new (either a new business process or a new product). Most importantly, you can see the impact you are making to a business, which is a big satisfaction to me.

Cons

1. very competitive and high peer pressure - everyone was a star before joining this team, so you need to prepare to roll your sleeve and work hard - nothing is granted simply because you have a MBA from LBS or worked for McKinsey 2. Sometimes, the stakeholders can be difficult to engage and manage, and it is out of your control 3. Rapid expansion of the team in recent years from 30 people to 300 people - a lot to do on team development

2.0
Sep 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits: Share purchase scheme Healthcare Free BT services (broadband, BT sport) Number of holiday days Travel loan Generally nice co-workers

Cons

Agree with a previous reviewer: backstabbing, political place to work. Not customer focused, Zero support from top-down and advancement is based on length of service instead of skills. Flexibility is based on whether they like you, and if they don't you'll know about it. The younger employees are desperately trying to change the company and the way the market perceives it but what has always been done a certain way must never be questioned. Anyone who speaks up is 'punished' from what I've witnessed, especially if they're an 'outsider' coming in. Staff morale generally is rock-bottom and the company is bleeding senior management. Job specs and titles mean nothing as 'empower' is not a familiar word to BT so they may as well write contracts on toilet paper and save people the trouble. I would avoid BT at all costs if looking for a new job unless you're fresh out of Uni and starting your career.

Viewing 115 - 117 of 10,826 Reviews

Glassdoor has 11,808 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.