BT Group reviews

Sexism and racism are rife, loads of useless, talentless middle managers. Nasty politics at the expense of customer commitments. no concept of customer service, non-existing customer focused culture. I am stuck here and can't find the time to retrain to get a new job elsewhere. I am helpless and hate how much I need to keep this job to feed my young family.

* No Value add to the career path * Outdated policies and process are followed which kills time * Systems function in a complex manner and things are unnecessarily complicated. End of the day you spend more time solving BT's issues than real technical problems. * Not a good place to work for and when things fail you are blamed for many things that you are not responsible for. * Lot of work politics and drama. * Attrition rate is as high as 45% * Management is least bothered about real employees issues and don't try to simply the way systems are built, but they paint a rosy picture and stab you at the back. Typical British mentality still prevails in the company culture. * They still ask people to sign the attendance register , image how outdated their systems must be and what a waste of paper. They claim to be pioneers in telecom but can't manage a simple swipe in and swipe out electronically. What an irony :)