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      BT Group

      Engaged Employer

      BT Group reviews

      3.7

      68% would recommend to a friend

      (10,814 total reviews)
      avatar

      Allison Kirkby

      73% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.6

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      BT Group has an employee rating of 3.7 out of 5 stars, based on 10,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Apr 15, 2010

      Mediocre

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My experience at BT INS was generally good, except for weak management.

      Cons

      Executives were generally incompetent and out of touch.

      4.0
      Apr 1, 2010

      Good job while waiting for economy to bounce back

      Resident field service engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some European style benefits such as 3 weeks vacation to start, decent amount of sick, personal & floating holidays. Free health insurance for me if I choose the high deductible. We opted for family & high deductible and get $1000/year in a health savings account (rolls over). So long as you stay in plan it is fine. Only costs me $70/month, not bad compared to the $400/month I was paying at my last job. My desk is at one of the contracted locations and I do not have any other BT peers working with me full time. So long as the client location is happy, BT is happy and all is well. You do have anyone breathing down your neck. Salaried position but you can get OT when client needs you after hours. Not necessarily challenging but as mentioned thankful to God I have steady work.

      Cons

      Pay is below regional average. I suppose one can't complain in 2009/2010 since almost any job is a good thing. BT is a huge company and the folks out in the hinterlands really don't know what's going on beyond what our immediate supervisors tell us. Our division was created by purchasing a company outright so it may take a while for us to become a legitimate part of the family. It took me 6 months to get a BT.com email. The outsourced HR is OK until you have a problem then it is like talking to a government agency. No cost of living or merit increases in 2009 and I'm guessing the same for 2010. They purged 10,000 or so people worldwide.

      4.0
      Mar 23, 2010

      Good place to work

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits package offered, pension scheme and also days off when you want solong as you ask way in advance.

      Cons

      Wages arent the best. Have to work most public and bank holidays and especially over Christmas holiday season as well.

      Viewing 10711 - 10713 of 10,814 Reviews
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      Glassdoor has 11,796 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.