BT Group reviews

- Horrible working climate, best people are leaving the corpany week after week - Reorgs are happening every few month, due to utter lack of strategy and direction - Workforce is completely demotivated and cynical - Pay reviews were poor, even when times were good - Business is driven through time keeping, prospecting and other MIS systems, as opposed to customer focus - complete lack of leadership from senior management and retrechment - CYA culture is predominant - middle management is increasingly being taken over by managers from BT Northern Ireland, who have no experience working with large MNCs, but are used to more beaurocratic systems, dealing with public sector and SME companies

Merger with BT Retail has been a disaster for BT in South, Cultural differences hugh between regions. All senior managers now based in North and all job losses are happening in South as there is No union. Cost saving has gone ridicolous, office furmiture now being reconditioned. Morale is lowest I have ever seen in a corporate setting. Professional services model flawed. Middle management very poor, no vision, strategy or technical background Lack of visibility of bigger BT, since de-merger from GS> Focus on key accounts is to the detriment of any new business. Key Sales staff left and replaced by poor qaulity people. further Job losses on cards