Lack of management killing BT in South - Professional Services BT Group Employee Review

2.0
Jul 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Good Work life balance Varied workload as BT has huge portfolio. Staff young & friendly. Central location Lots of helpful people around the services.

Cons

Merger with BT Retail has been a disaster for BT in South, Cultural differences hugh between regions. All senior managers now based in North and all job losses are happening in South as there is No union. Cost saving has gone ridicolous, office furmiture now being reconditioned. Morale is lowest I have ever seen in a corporate setting. Professional services model flawed. Middle management very poor, no vision, strategy or technical background Lack of visibility of bigger BT, since de-merger from GS> Focus on key accounts is to the detriment of any new business. Key Sales staff left and replaced by poor qaulity people. further Job losses on cards

Explore other reviews about BT Group

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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