BT Group reviews

The executives don't know how to manage: pension deficitions, excessive spending on projects that get cancelled, continual changes in direction, absence of any meaningful and honest communication about changes.

Performance management is soul destroying, it is designed to make everyone average. It generally bears no relevance to the work you are doing and really destroys your motivation. Bonus and pay are lousy even if you perform well. Senior management generally have no technical knowledge and really are out of their depth. There is a constant churn of strategy ideas and after a year or so you just give up keeping track or caring. It's a two part company, a whole load of senior managers running round not knowing what they are doing, and then a whole load of engineers trying to get work done despite the senior managers. Internal processes to get anything done are overly complicated and really just stop you from even trying. The most simple of tasks involve long streams of totally pointless paper work and duplication of data. This comes from having too many people who are just trying to keep themselves busy but really should not be there at all. A lot of the contracts setup by BT with external suppliers provide substandard services and no clauses to protect BT. BT continually ruins it's own future by failing to check details with its supplier contracts.