BT Group reviews

3.7

68% would recommend to a friend

(10,815 total reviews)
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Allison Kirkby

72% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,815 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
2.0
Aug 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits and base pay are excellent. Most peers within my department were competent. International work exposure in my area of interest was experienced. Location to home and airport were convenient

Cons

Organizational/Cultural values are absent. This absence is reflected in how employees are treated. High level of politics, infighting and backstabbing that goes relatively unchecked is accepted as the norm. Relationships between US-based infrastructure teams, particularly Finance and HR, and their UK-based counterparts is fractured, ineffective and mostly disrespected by the business units and their leadership. It appears BT in America has drunk the EDS punch as you have recruited many ex-employees of EDS, some of whom were fired for cause from EDS, that have not integrated well into BT. It appears that BT would like to metamorphisize into EDS or at a minimum become very EDS-like. This is ironic as it ultimately became a failed organization generally known to have had a survival culture of sink or swim with little to no value for collaboration or true team work. It's killing your employees and their commitment to your organziation. Your leadesrhip team and second level managers are not trained from a basic management and leadership skills perspective which is demonstarted in the depth and frequency of employee relations issues that plague the organziation. Additionally, your leadership team is nearly devoid of diversity in many characteristics. For a global company, this is not good. It can be unwelcoming to employees who have a diverse background, and on some occassions, I have seen this result in their unfair targeting of individuals. While I am a male and did not directly experience this targeting, I particularly found this true for females. It also serves as a business disadvantage when some of your key customers are diverse and value the benefits diversity brings.

2.0
Aug 17, 2010

Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible hours autonomy in what you can do

Cons

limited career advancement preference for sending people from uk to fill positions lack of cohesion in delivering strategy directionless office with no clear leadership

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