Leadership at various levels (it gets worse as leadership level elevates) lead from a place of fear, lack of information, self-preservation and situationally determined professional morals and ethics. Communication and collaboration between related groups and within groups are fractured at best. It appears that for eh lest couple of years the decision has been made to transform at least in the US to become a mini-EDS as many key positions have been and continue to be filled by its former employees. ironically, while BT espouses specific work values of integrity, collaboration and customer-focus, the culture of EDS and those BT has hired from EDS generally behave in the opposite or close to opposite manner. It's hypocritical and has contributed to the creation of a toxic work environment.