Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (198) , Associate (165) , Customer Service Representative (156) , Account Manager (150) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1282 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 604 reviews)); "Benefits and leaves are good" ((in 420 reviews)); "World ethics is good and culture" ((in 337 reviews)); "Pay is good and hours are also flexible." ((in 313 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 411 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 206 reviews)); "Can be quite demanding and long hours" ((in 102 reviews)); "Lack of attention from senior management" ((in 100 reviews)); "Poor leadership and can feel at times that you're just a number." ((in 90 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

Skip to content Skip to footer

Notifications

BT Group

BT Group reviews

3.6

68% would recommend to a friend

(10,827 total reviews)

Allison Kirkby

72% approve of CEO

55% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.4

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

3.0

Jan 6, 2013

Research fellow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very relaxed environment, flexible mentality

Cons

No challenges at all, quite boring after a while.

4.0

Dec 19, 2012

BT Latam is challenging, Stressful place to work. Place seems to be improving but not as fast as one would like it to

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Vacation time, Work ethics 401k Benefits

Cons

Not much direction and room for professional growth

3.0

Dec 19, 2012

It's alright if you can live with the bureaucracy.

Solutions designer

Recommend

CEO approval

Business Outlook

Pros

It's a relatively stable company and you are very unlikely to get laid off. The benefits are not bad although the salaries aren't the greatest. Work-life balance varies hugely depending on which part of the company you work in. It's a unionised company so joining has significant benefits.

Cons

The pay is not that competitive in some positions and it's not clear how pay decisions are made. BT is extremely bureaucratic and decisions can take a long time. If a customer needs anything non-standard it's a real struggle to get things done. Again there is huge variety in the way different parts of the company work so there is probably something for everyone in BT, your experience will depend hugely on where you end up.

Viewing 10528 - 10530 of 10,827 Reviews

Top companies for "Compensation and Benefits" near you

Ericsson

3.6★Compensation & Benefits

Nokia

3.5★Compensation & Benefits

Ooredoo Group

3.5★Compensation & Benefits

Orange

3.8★Compensation & Benefits

Jobs at BT Group

Ignite 2025 - Senior HR Analyst

BT Group reviews FAQs

Reviews BT Group reviews

BT Group

BT Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Research fellow

BT Latam is challenging, Stressful place to work. Place seems to be improving but not as fast as one would like it to

It's alright if you can live with the bureaucracy.

Top companies for "Compensation and Benefits" near you

Jobs at BT Group

BT Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at BT Group

BT Group reviews FAQs