3.0
Dec 19, 2012
Former employee, more than 5 years
Londres, Inglaterra
Recommend
CEO approval
Business Outlook
Pros
It's a relatively stable company and you are very unlikely to get laid off. The benefits are not bad although the salaries aren't the greatest. Work-life balance varies hugely depending on which part of the company you work in. It's a unionised company so joining has significant benefits.
Cons
The pay is not that competitive in some positions and it's not clear how pay decisions are made. BT is extremely bureaucratic and decisions can take a long time. If a customer needs anything non-standard it's a real struggle to get things done. Again there is huge variety in the way different parts of the company work so there is probably something for everyone in BT, your experience will depend hugely on where you end up.