BT Group reviews

3.6

68% would recommend to a friend

(10,830 total reviews)
avatar

Allison Kirkby

72% approve of CEO

55% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
2.0
Oct 2, 2013
Recommend
CEO approval
Business Outlook

Pros

- Better than average salary. - Work from home facility. - BT has a good finical sheet, company is doing good money wise.

Cons

Well there are too many, let's stick with top ones - First, you will not be part of BT, you will be like just another vendor, you will be treated like that, you will work like that, you are not more important, you are not less important too. - BT need to drop 2 or 3 vendor to hire you, so they will ask you to work like that. - Most are hired from vendors(Infy, TechM, Virtusa), work culture is like any other service compony. - You need to work with vendors, most of the day, need to visit there offices.

1.0
Sep 27, 2013

Poor morale

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- There are individuals within the mess that are willing to do their best.

Cons

- The performance management process is tainted. Talented individuals are purposefully marked down to meet the need for a "normal distribution". It's unfair and demotivating. It promotes a culture of fear and a culture of blame. Managers are forced in to providing unfair ratings or risk a poor rating themselves. The union is strongly considering some sort of action on this as it has become a growing problem. - As such, work-life balance is poor. Individuals do not want to risk getting a poor performance marking. Those that do try and maintain a balance are resented by the rest that are working tooth and nail to stay afloat. - Despite giving the impression of being THE Communications expert, only the most senior staff are allowed to work from home. Ordinary staff are having their work-life balance disrupted by forcing them in to the office. - Cost-cutting has resulted in leavers not being replaced. Staff are unable to cope with the workload. Mental health is suffering as a result. - If you're not part of the 'inner circle' or liked by them, you're not going to progress very far.

Viewing 10435 - 10437 of 10,830 Reviews

Glassdoor has 11,812 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.