Poor morale - Anonymous employee BT Group Employee Review

1.0
Sep 27, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- There are individuals within the mess that are willing to do their best.

Cons

- The performance management process is tainted. Talented individuals are purposefully marked down to meet the need for a "normal distribution". It's unfair and demotivating. It promotes a culture of fear and a culture of blame. Managers are forced in to providing unfair ratings or risk a poor rating themselves. The union is strongly considering some sort of action on this as it has become a growing problem. - As such, work-life balance is poor. Individuals do not want to risk getting a poor performance marking. Those that do try and maintain a balance are resented by the rest that are working tooth and nail to stay afloat. - Despite giving the impression of being THE Communications expert, only the most senior staff are allowed to work from home. Ordinary staff are having their work-life balance disrupted by forcing them in to the office. - Cost-cutting has resulted in leavers not being replaced. Staff are unable to cope with the workload. Mental health is suffering as a result. - If you're not part of the 'inner circle' or liked by them, you're not going to progress very far.

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Pros

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Cons

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3.0
Jun 27, 2026
Recommend
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Pros

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Cons

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