BT Group reviews

3.7

68% would recommend to a friend

(10,836 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
3.0
Apr 8, 2014

nice people, old structures

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great people, more training than it used to be

Cons

old structures, no progression in BTC

1.0
Apr 8, 2014
Recommend
CEO approval
Business Outlook

Pros

I have worked for company since leaving school, had a great career experiencing many roles and have received a lot of support on professional and personal development. BT was up to 5 years ago a good place to work with committed people. I have developed myself through skills and experience and have over many years worked my way up through the hierarchy. The benefits of working for BT have been good. Salary and share saves provide what is expected from such a large company and there have been opportunities to change career focus.

Cons

The culture has changed significantly over past 10 years, with the last 5 being significant with a growth in 'toxic management' activity and high incidents of covert bullying and harassment especially at the middle management layers as the company reduces it's costs. No concept of 'team working' despite management rhetoric, it is each person for themselves which is reinforced by misused performance management and personal bonus activity. My experience is of a command and control culture which is a consequence of poor skilled managers. Performance management is an industry in BT with quarterly reviews, forced distribution curves and a heavy focus on the bottom 10% where there is a drive to force people out of the company by whatever means available. If your face does not fit then you will be managed out by any means that can be applied. Settlement Agreements are used to cover up poor people management practices and people are classed as 'labour cost' which is traded and used to support the large number of thiefdoms in the company.

3.0
Apr 7, 2014

Fair

Recommend
CEO approval
Business Outlook

Pros

Honest genuine management focused on growing the company and creating a healthy organisation. Very good long term investments in place

Cons

Very hard to get promoted and an obsession on 'deliverables'. You end up working very long hours to get a fair chance at a promotion

Viewing 10357 - 10359 of 10,836 Reviews

Glassdoor has 11,818 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.