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      BT Group

      Engaged Employer

      BT Group reviews

      3.7

      68% would recommend to a friend

      (10,814 total reviews)
      avatar

      Allison Kirkby

      73% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.6

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      BT Group has an employee rating of 3.7 out of 5 stars, based on 10,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      1.0
      Sep 5, 2015

      BT TSO - Bad place to work

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work from home, nice enough food in the canteen

      Cons

      Forced weekend and late night working in the technical teams to hit release dates, I doubt any major deliveries would be achieved without making employees work outside of contracted hours. Constant cost cutting and skills reduction in technical teams, no desire to learn or improve. Massive management tier creates reporting on reporting, political atmosphere, think upside down triangle in terms of organisation Us and them attitude persists throughout. Very hierarchical controlling culture Aggression and escalations preferred over team working and servant leadership

      1.0
      Aug 7, 2015

      Bully boy managers, no care to clients, culture of lies

      Corporate account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absolutely none whatsoever. Although, perhaps the fact that one day someone will realise they are still a monopoly who shaft their clients and staff and will one day force them to the wall.

      Cons

      Culture of bullying. Number of staff off on long term sick terrifying. Do not care for their corporate clients needs, only what they want to ram down their throats. Account Managers and Directors expected to do 8 appointments a week to a pool of 10-12 clients. News for you, nobody can or does! They don't want to see you. Deliberate culture of taking time to resolve issues. Everything needs a specialist, and they are always disengaged and hateful. Culture of being seen to do. GM's are awful.

      1.0
      Aug 2, 2015

      Too many Chiefs!

      Accounts director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Difficult to pinpoint any USPS in terms of pros. Benefits are comparative to those you would expect from any similar size organisation. Only Employee Broadband and TV spring to mind

      Cons

      Too many to fit all here. Archaic organisation, obsessed with governance and complex process. The higher up the ranks you go, the less in touch with what's happening on the ground they are. Bullying culture, where fear stops anyone from speaking up. Sadly, current cull of staff means best resources, I.e. Knowledgeable staff, who actually manage to hold everything together are seeing the light and moving on. A broken company that I don't believe can be fixed under the current regime.

      Viewing 91 - 93 of 10,814 Reviews
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      Glassdoor has 11,796 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.