BT Group reviews

3.7

68% would recommend to a friend

(10,842 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
4.0
Aug 19, 2025

Overall positive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is plenty of room for progression and you will get support in moving, there are good employee benefits, and it is a largely union company. CWP and Prospect represent the workforce, with Prospect representing the managers. Outside of the frontline workforce there is a very good culture of proper work life balance.

Cons

Pay in some roles is below the going rate, there is an over reliance on big changes to try and solve problems that may well have got solved if the last big change had been allowed to fully play out or are not solvable via big changes as they are the result of the size of the company and need a bespoke fix.

4.0
Aug 19, 2025

Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Normal Good Cmpy to work

Cons

Toxic work culture in some part

3.0
Aug 18, 2025

hybrid work arrangement

Recommend
CEO approval
Business Outlook

Pros

hybrid work, good medical coverage for family,

Cons

late night calls with colleagues in other time zones,

Viewing 514 - 516 of 10,842 Reviews

Glassdoor has 11,824 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.