The open-style tables and environment contradict the individual work load, and where daily conversations interfere with focus. The style of work (tickets generated) would suit cubicles and people who want to work privately. Often, the team concept of open tables does not bode well for various personalities. Managers micromanage daily time and production reports, even if you are performing well. This strict concentration on performance revolves around software that has holes in it, and honestly, quite unnecessary. Granted, understandable production needs to be assessed, but not to the degree they are wanting. You get the impression that you go to work only to monitor your own work and not the work itself, find yourself going over your time and production instead of doing actual work.
What else? Noticeable lag on the server side while working certain functions in tickets. There would be up to 10 minutes of lag time. Very frustrating. No snow or sick days. Can only use PTO or an unexcused absent. 3 unexcused absent times can involve being written up or termination.
Some of the staff in various departments were not as friendly or outgoing as you might think, which is unfortunate in that kind of atmosphere (open enviro).
Starting pay is relatively low.
