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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,646 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,646 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      2.0
      Feb 25, 2011

      Shoot Me

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable environment, little changes from day to day You get the sense that Ken Chenault really is a competent leader, but for some reason that mentality doesn't trickle down

      Cons

      Zero room for risk if you have a good idea HEAVY corporate culture Lots of women, sometimes felt like being in a giant knitting circle Tons of red-tape Lots of unspoken "no-no's" on processes, formalities, who talks to who, what your boundaries are at your job level A company that is mired in its own past. You can feel and see that not much has changed for many years, and its not about to start changing now.

      3.0
      Feb 23, 2011

      Promotion is about Who you know

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Having previously worked for other large Corporate companies in the Financial Services sector, Amex was a natural choice for me. The brand is one you recognise and would associate with a great place to work.

      Cons

      My concern is that if you are a fairly new member of staff and have not worked their for over 10 years, the opportunities to develop seen to be very limited, if you don't know the recruiting manager of any open position. It does seen to be about who you know. Some open positions are advertised internally, however you may not get a look in, as they have already been lined up for someone specific. Recruitment and Selection process is bias.

      4.0
      Feb 17, 2011

      satisfactory

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      relashionship with clients good climate friendly colleagues

      Cons

      link to financial crisis and credit crunch

      Viewing 18151 - 18153 of 18,646 Reviews
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      Glassdoor has 22,004 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.