American Express reviews

4.1

82% would recommend to a friend

(18,646 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,646 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Feb 16, 2011
Recommend
CEO approval
Business Outlook

Pros

My direct management was great - and the team was really phenomenal.

Cons

Decisions took forever to be made. The review process was stressful and painful.

3.0
Feb 16, 2011

Slow Decision Making Process

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They recognize work life balance and employee education.

Cons

Yearly performance review process, they do forced ranking. It was a big problem with high performance team and multi-year initiatives.

Viewing 18154 - 18156 of 18,646 Reviews

Glassdoor has 22,004 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.