American Express reviews

4.1

82% would recommend to a friend

(18,670 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jan 4, 2012

Overall, a good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits and pay opportunities

Cons

Lack of skilled middle management. Tend to be incompetent and lack integrity.

4.0
Jan 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Amex is employee-centric. The compensation is one of the best in the industry. Medical/insurance benefits are decent. Amex has a decent feedback mechanism through which the employees' voices are heard. More accountable to employees than most firms.

Cons

The management is highly susceptible to sycophancy. Your good work goes unnoticed several times. The employee PMP rating system is a joke. Those who have no leadership qualities are promoted to managerial positions. The management sweeps several issues under the carpet, sometimes blatantly.

Viewing 18034 - 18036 of 18,670 Reviews

Glassdoor has 22,031 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.